Refund policy

Can I return or exchange my safe?

We accept returns within 14 days of delivery for unused products in original packaging.
Please note: Due to the heavy nature of our products, return shipping costs are the responsibility of the customer unless the item is defective or damaged.

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What payment methods do you accept?

We accept major credit cards, PayPal, and Shopify Payments. For larger purchases, financing options may be available at checkout.

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How will my safe be delivered?

Small and medium safes are shipped via courier (UPS, FedEx, Canada Post). Large safes are delivered via freight service, and you will be contacted to schedule delivery.

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Is there a warranty on your safes?

Yes. All safes come with a manufacturer’s warranty, typically ranging from 1–5 years, depending on the model. Please check the product page for details.